Frequently Asked Questions
Everything you need to know about shopping with Angel's Face
How long does shipping take and what are the costs?
We offer standard and express shipping worldwide. Standard UK delivery typically takes 3-5 working days, while international orders may take 7-10 working days depending on the destination. Shipping costs are calculated at checkout based on your location and order value.
What is your return policy for fashion items?
We want you to love your purchase. If you are not completely satisfied, you can return your items within 21 days of receipt, provided they are in their original condition with all tags attached and in the original packaging.
How do I care for my Angel's Face tutu and delicate garments?
To keep your garments looking magical, we recommend a gentle hand wash or a cold machine wash inside a mesh laundry bag. Always air dry your tutus and steam lightly to regain their signature volume.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. For your convenience, we also offer secure checkout via PayPal, Apple Pay, and Google Pay.
Can I track my order once it has been placed?
Yes, as soon as your order is dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website so you can monitor your delivery's progress.
How do I know which size to order for my child?
We provide a comprehensive size guide on each product page. Our garments are generally true to size, but we recommend checking the height and chest measurements in our guide to ensure the perfect fit for your little one.